How can we help?

Find answers to common questions or reach out to our team directly.

๐Ÿ“ง Email Support

Have a question that's not covered here? Our team is happy to help.

support@foldr.website

โญ Leave a Review

Enjoying Foldr? A review on the App Store helps others find us.

Rate on App Store

Frequently Asked Questions

Open the App and tap the + button or select Scan from the Tools section. Point your camera at the document โ€” Foldr automatically detects edges and captures the page. Tap the shutter button for each page, then tap Done to save as a PDF.
Subscriptions are managed through Apple. To cancel: go to Settings โ†’ [your name] โ†’ Subscriptions on your iPhone, find Foldr, and tap Cancel Subscription. Your premium access continues until the end of the current billing period.
Refunds are handled by Apple. You can request a refund at reportaproblem.apple.com. We don't process refunds directly as all payments go through Apple.
No. All your documents are stored locally on your device. Foldr does not upload your files to our servers. See our Privacy Policy for full details.
Open a document, tap the editing toolbar, then select Sign document. Draw your signature or select a saved one, then position it on the page. You can save your signature for reuse with a single tap next time.
Foldr exports documents as PDF or image files. You can share to Mail, Messages, iCloud Drive, Google Drive, Dropbox, or any app that accepts files via the standard iOS share sheet.
Premium unlocks unlimited scans, advanced PDF editing tools, larger storage, one-tap signature, ID & Photo modes, and an ad-free experience. Available as Weekly ($7.99), Monthly ($9.99), or Yearly ($39.99) plans.
First, try restarting the App and updating to the latest version from the App Store. If the issue persists, contact us at support@foldr.website with a description of what happened and your iOS version. We'll respond as soon as possible.